Customer Service

The team will be able to answer any queries or help with any problems you have with your property.

For the first two years, Telford Homes provides a 24/7 365 days a year free emergency service.

If you need to contact Telford Homes outside of our normal working hours please telephone 0845 117 0691.

If your property is out of the two year building warranty period it is advised that your managing agent should be contacted in relation to any queries relating to defects and/or general repairs. Please visit the managing agent section for contact details.